Note: We are welcoming new volunteers on an incremental basis throughout the year. Please sign up for our mailing list and we will contact you when we are ready to begin onboarding for our next training session!
Our call center answered over 167,000 calls in 2021 and could not provide these services without the generous commitment from our volunteers. Get more info about our Crisis Lines here.
Our Crisis Line Volunteers answer calls in our Portland-based call center.
Each volunteer responds to calls from various helplines with emphasis on suicide & substance prevention, including lines focused on the wellbeing of youth, military & senior populations.
Crisis Lines Volunteers complete professional training and commit to completing a minimum of 200 hours, through one four-hour shift per week for about one year. Our volunteers come from a wide range of backgrounds and experiences. They have an empathetic and non-judgmental attitude, emotional intelligence, and the ability to make a long-term commitment.
- Volunteers receive professional training and caring supervision from our outstanding team.
- Volunteers are invited to participate in Lines for Life community gatherings, ongoing training, and wellness opportunities.
- Those who complete the volunteer commitment emerge as strong candidates for graduate studies or professional positions in behavioral health fields.
Application & Next Steps
Please watch our orientation video for more details about our program, our helplines, & next steps to apply.
See Upcoming Training Dates:
If you are under 21 and interested in volunteering on our youth peer-to-peer helpline, please visit our YouthLine website for more information.
If you have any further questions about how to get involved, contact our Volunteer Coordination team at [email protected].