b'Culturally Responsive Support By Us, For UsThe Racial Equity Support Line, launched in November I have been trying 2020, is staffed by call counselors with lived experienceto find somewhere of racism. Call counselors are trained in the nuances of mental health needs in specific communities,where I can call while honoring each cultures history and legacy. Thisand connect with knowledge and lived experience is often missing fromanother person of crisis and emotional support services that work with communities of color, and Lines for Life is setting thecolor who would standard for effective, responsive care by providing thisunderstand what I am servicethe first of its kind in the nation.experiencing! I am so thankful to have foundLines for Life is helping diversethe Racial Equity communities find the strength to makeSupport Line and for their mental health a priority.the support I have received. Yvette Garza, Lines for Life Racial EquityRESL callerSupport Line SupervisorBridging the Gap Between Need & Care Lines for Life has smoothed the harrowing process of finding a therapist or other treatment provider in Oregon. The Behavioral Health Support Line acts as a bridge service that callers can access to both receive immediate support and facilitate transitioning to longer-term care with a provider. Using a statewide database of available providers, call counselors can search for care that matches a callers needsand provide telehealth sessions until long-term care is established. 80% of Behavioral Health Support Line callers successfully transitioned from bridge service to ongoing support7'