{"id":1144,"date":"2022-03-25T23:25:10","date_gmt":"2022-03-26T06:25:10","guid":{"rendered":"https:\/\/www.linesforlife.org\/?page_id=1144"},"modified":"2026-06-10T11:22:03","modified_gmt":"2026-06-10T18:22:03","slug":"988-info","status":"publish","type":"page","link":"https:\/\/www.linesforlife.org\/es\/988-info\/","title":{"rendered":"988 y Lines for Life"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;two-column-copy-right-background&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;bottom left&#8221; background_color_gradient_stops=&#8221;#007899 25%|#02a570 100%&#8221; background_color_gradient_start=&#8221;#007899&#8243; background_color_gradient_start_position=&#8221;25%&#8221; background_color_gradient_end=&#8221;#02a570&#8243; background_enable_image=&#8221;off&#8221; 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module_id=&#8221;team-module&#8221; module_class=&#8221;board&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;25px|5%|25px|5%|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1200px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0px|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; text_font_size=&#8221;18px&#8221; header_2_font_size=&#8221;28px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"font-weight: 400;\"><strong>988 \u2013 The Right Support, Right Now<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Free, Confidential Support 24\/7 by Phone, Text, or Chat<\/strong><\/p>\n<p>Sometimes feelings of stress, anxiety, anger, sadness, or despair become overwhelming. We\u2019re here to listen and help you get through this moment.<\/p>\n<p style=\"font-weight: 400;\">If you\u2019re struggling, don\u2019t wait to get help.<\/p>\n<p style=\"font-weight: 400;\">Call or text 988, or chat online at <a href=\"https:\/\/www.988lifeline.org\/chat\" target=\"_blank\" rel=\"noopener\">www.988lifeline.org\/chat<\/a><\/p>\n<p style=\"font-weight: 400;\">When I contact 988?<\/p>\n<p style=\"font-weight: 400;\">We\u2019re here to help you cope when you\u2019re overwhelmed.<br \/>People often contact us about&#8230;<\/p>\n<ul>\n<li>Family or relationship issues<\/li>\n<li>Life changes \u2013 job, housing, financial<\/li>\n<li>Stress at work or school<\/li>\n<li>Grief, loss, or disappointment<\/li>\n<\/ul>\n<p><strong>If you are struggling and need support, contact us anytime. You can also call if you\u2019re concerned about a loved one who may be experiencing a mental health crisis.<\/strong><\/p>\n<p style=\"font-weight: 400;\"><strong>What happens when I reach out?<\/strong><\/p>\n<p>When you contact 988, we\u2026<\/p>\n<ul>\n<li>Listen without judgement<\/li>\n<li>Help you get through this moment<\/li>\n<li>Share resources as needed<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When you contact 988, you talk with a kind and compassionate, highly trained crisis counselor. No matter what\u2019s happening in your day, we listen and provide support. When in-person support or intervention is needed, counselors work with the caller to dispatch a mobile crisis team or first responder.<\/span><\/p>\n<p><b>Learn about 988.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_font=&#8221;Lato||||||||&#8221; body_font=&#8221;Lato||||||||&#8221; body_line_height=&#8221;1.6em&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px|10px|10px|25px|false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22toggle_text_color%22%93}&#8221; body_font_size=&#8221;18px&#8221; toggle_font_size=&#8221;18px&#8221; closed_toggle_font_size=&#8221;18px&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Why a 3-digit number?&#8221; open=&#8221;on&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>988 is a three-digit dialing code to reach help fast when you\u2019re in mental health crisis \u2013 think 911 for the brain. When you\u2019ve got a police, fire, or rescue emergency, you call 911. When you have a mental health emergency, you call 988. Calling or texting connects you with a highly trained crisis intervention specialist who can help you get through the crisis and connect with additional resources.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does 988 work? &#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>988 connects people in crisis to the National Suicide Prevention Lifeline, the nation\u2019s safety net for people in crisis. The Lifeline is a network of over 160 call centers throughout the United States that currently help over 2.2 million people in crisis every year. The Lifeline:<\/p>\n<ul>\n<li>Sets clinical standards to ensure high quality, effective help for people in crisis.<\/li>\n<li>Provides constant quality assurance and training to improve call center performance.<\/li>\n<li>Deploys and sustains the state-of-the-art telecommunications software and hardware to ensure responsiveness.<\/li>\n<li>Constantly evaluates performance to identify areas of opportunity and risk.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is the Lifeline available in other languages for non-English speakers? &#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span class=\"TextRun SCXW22140311 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW22140311 BCX4\">Yes. The 988 Suicide &amp; Crisis Lifeline has a Spanish Language line at 1-888-628-9454. We also provide the Tele-Interpreters service to our crisis centers, which supports over 150 languages.<\/span><\/span><span class=\"EOP SCXW22140311 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are all Lifeline Chat communications secure and confidential?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span class=\"TextRun SCXW65419559 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW65419559 BCX4\">The confidentiality and security of chats are ensured through the Lifeline chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other. <\/span><span class=\"NormalTextRun SCXW65419559 BCX4\">All of<\/span><span class=\"NormalTextRun SCXW65419559 BCX4\"> your communications are securely encrypted from your computer to ours.<\/span><\/span><span class=\"EOP SCXW65419559 BCX4\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Does the Lifeline have geolocation capabilities or the ability to trace callers, texters, or chatters? &#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span class=\"TextRun SCXW117903146 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW117903146 BCX4\">The Lifeline<\/span><span class=\"NormalTextRun SCXW117903146 BCX4\"> does not directly geolocate or trace callers, chat or text users in the same way that 911 providers do. <\/span><span class=\"NormalTextRun SCXW117903146 BCX4\">The Lifeline attempts<\/span><span class=\"NormalTextRun SCXW117903146 BCX4\"> to route callers to the nearest center to them in the network using their area code to determine the most proximal center. T<\/span><span class=\"NormalTextRun SCXW117903146 BCX4\">his routing is imprecise because most people seek help through mobile devices and may be in a location different than their area code. <\/span><span class=\"NormalTextRun SCXW117903146 BCX4\">The Federal Communications Commission (FCC) is the governing body that determines geolocation capabilities.<\/span><\/span><span class=\"EOP SCXW117903146 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What does %22confidential%22 mean when saying contacting the line is free and confidential? &#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span class=\"TextRun SCXW28578992 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW28578992 BCX4\">All contacts with the Lifeline from people seeking help are to be treated as confidential by the Lifeline and Lifeline network centers. This means that information about callers\/chatters\/texters will not be shared outside the Lifeline without documented verbal or written consent from the person seeking help, except in cases where there is imminent risk of harm to self or someone else, or where otherwise required by law.<\/span><\/span><span class=\"EOP SCXW28578992 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How many people call the Lifeline?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Last year, the National Suicide Prevention Lifeline answered over 2.2 million calls, texts, and chats from people in crisis.<\/li>\n<li>With 988, the Lifeline expects to reach millions more.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does 988 cut health care costs? &#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>First responder \/ 911 response and emergency room visits are the most expensive ways to treat crisis. A typical 911 call results in thousands of dollars in cost to taxpayers \u2013 the dispatcher and system, the first responder personnel, and often resulting hospitalization typically run in the thousands of dollars.<\/p>\n<p>Call centers in the Lifeline already divert hundreds of thousands of calls from 911 every year \u2013 many call centers de-escalate as many as 95% of their suicidal callers, meaning that only a few require the costly intervention of emergency services.<\/p>\n<p>And Lifeline calls cost a fraction of a 911 call \u2013 <b>in 2018, the average Lifeline call cost just $25, as compared to the thousands of dollars in cost to respond to a crisis with 911 and first responders. <\/b><\/p>\n<p><b><br \/>Lifeline call centers will divert millions of calls from 911 \u2013 saving hundreds of millions of dollars each year. <\/b><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;team-module1&#8243; module_class=&#8221;staff1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;25px|5%|25px|5%|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1200px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||25px||false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; text_font_size=&#8221;18px&#8221; header_2_font_size=&#8221;28px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"font-weight: 400;\"><strong>988 \u2013 The New Number for Mental Health Crisis, Nationwide<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Free, Confidential Support 24\/7 by Phone, Text, or Chat<\/strong><\/p>\n<p style=\"font-weight: 400;\">Call or text 988, or chat online at <a href=\"https:\/\/www.988lifeline.org\/chat\" target=\"_blank\" rel=\"noopener\">www.988lifeline.org\/chat<\/a><\/p>\n<p style=\"font-weight: 400;\"><a href=\"https:\/\/www.linesforlife.org\/materials\/988-general-flyer\/\" target=\"_blank\" rel=\"noopener\">Download the 988 Flyer<\/a><\/p>\n<h3>Information for Professionals<\/h3>\n<p style=\"font-weight: 400;\">Lines for Life is the home of 988 in Oregon, fielding most calls and texts from Oregon area codes. We also act as a nationwide backup center for 988, ensuring quick responses when other call centers experience high call volume.<\/p>\n<h3>Advantages of 988<\/h3>\n<p style=\"font-weight: 400;\"><strong>The 988 Suicide &amp; Crisis Lifeline is:<\/strong><\/p>\n<ul>\n<li>Easy to remember<\/li>\n<li>Fast access to help<\/li>\n<li>Safety &amp; de-escalation focused<\/li>\n<li>Raises awareness and reduces stigma of calling for help<\/li>\n<li>Avoids police\/ambulance response unless necessary<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>The Lifeline:<\/strong><\/p>\n<ul>\n<li>Sets clinical standards to ensure high quality, effective help for people in crisis<\/li>\n<li>Provides constant quality assurance and training to improve call center performance<\/li>\n<li>Deploys and sustains the state-of-the-art telecommunications software and hardware to ensure responsiveness<\/li>\n<li>Constantly evaluates performance to identify areas of opportunity and risk<\/li>\n<\/ul>\n<h3>The Future of Crisis Response<\/h3>\n<p style=\"font-weight: 400;\">988 brings transformational improvements to crisis response nationwide \u2013 and Lines for Life is preparing to be part of these changes in Oregon and beyond.<\/p>\n<p style=\"font-weight: 400;\"><strong>Here are some improvements we, along with our national partners, are hoping to implement in the first years of 988:<\/strong><\/p>\n<ul>\n<li>Integrate 911 system information to better localize support for callers.<\/li>\n<li>Build and grow networks of Mobile Crisis Response teams, who can provide in-person support for callers who need it and ease reliance on law enforcement.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Connect callers to available respite centers and\/or long-term mental healthcare.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_font=&#8221;Lato||||||||&#8221; body_font=&#8221;Lato||||||||&#8221; body_line_height=&#8221;1.6em&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;10px|10px|20px|25px|false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22toggle_text_color%22%93}&#8221; toggle_font_size=&#8221;18px&#8221; closed_toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;18px&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;When should someone contact 988?&#8221; open=&#8221;on&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"font-weight: 400;\">Those who are struggling and need support can reach out anytime. We also accept calls from third parties concerned about someone else who may be experiencing a mental health crisis.<\/p>\n<p style=\"font-weight: 400;\">We&#8217;re here 24\/7 for anyone who needs support around mental health, substance use, or thoughts of suicide.<\/p>\n<p style=\"font-weight: 400;\"><strong>What kind of support is provided?<\/strong><\/p>\n<p style=\"font-weight: 400;\">When someone contacts 988, we&#8230;<\/p>\n<ul>\n<li>Listen without judgement<\/li>\n<li>Help the contact get through this moment<\/li>\n<li>Share resources as needed<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When in-person support or intervention is needed, counselors work with the caller to dispatch a mobile crisis team or first responder.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What kind of support is provided?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>When someone contacts 988, we\u2026<\/p>\n<ul>\n<li>Listen without judgement<\/li>\n<li>Help the contact get through this moment<\/li>\n<li>Share resources as needed<\/li>\n<\/ul>\n<p>When in-person support or intervention is needed, counselors work with the caller to dispatch a mobile crisis team or first responder.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why a 3-digit number?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">988 is a three-digit dialing code to reach help <strong><em>fast<\/em><\/strong> in mental health crisis \u2013 think <strong>911 for the brain<\/strong>. When there&#8217;s a police, fire, or rescue emergency, you call 911. <strong>When there&#8217;s a mental health emergency, you call 988<\/strong>. The old Lifeline number still routes to the 988 network.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does 988 work?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">The 988 Suicide &amp; Crisis Lifeline routes to a network of over 160 call centers throughout the United States that currently help over 2.2 million people in crisis every year.<\/p>\n<p><span style=\"font-weight: 400;\">The Lifeline uses the area code of a call\/chat number to route the contact to a center in that region.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What training do crisis counselors receive?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">In addition to adhering to nationwide standards for training set by the 988 Suicide &amp; Crisis Lifeline accreditation agency, each Lifeline crisis center trains their call counselors to meet community needs.<\/p>\n<p style=\"font-weight: 400;\">Before they begin the life-changing work of supporting contacts through crisis, Lines for Life staff complete 200 hours of training in crisis de-escalation, suicide and substance use prevention, and what to do when a contact needs in-person intervention.<\/p>\n<p style=\"font-weight: 400;\">While most of these skills are universal, Lines for Life recognizes that crisis intervention practices must be adjusted to meet the specific needs of different communities and demographics.<\/p>\n<p><span style=\"font-weight: 400;\">We regularly invite guest speakers to train our staff on special topics in crisis care and ways to better support specific populations. Our call counselors have unique opportunities to continue learning and building their crisis intervention skills. <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.linesforlife.org\/equity\/\">Read more about our Equity &amp; Cultural Engagement Initiatives,<\/a><\/span><span style=\"font-weight: 400;\"> which support communities of color in building culturally responsive support.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is the Lifeline available in other languages for non-English speakers?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">Yes. The 988 Suicide &amp; Crisis Lifeline has a Spanish Language line at 1-888-628-9454. Tele-Interpreters are also available, which support over 150 languages.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are Lifeline Chat communications secure?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The confidentiality and security of chats are ensured through the Lifeline chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other. Communications are securely encrypted from your computer to ours.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Does the Lifeline have geolocation capabilities or the ability to trace callers, texters, or chatters?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">The Lifeline does not directly geolocate or trace callers, chat or text users in the same way that 911 providers do. The Lifeline attempts to route callers to the nearest center to them in the network using their area code to determine the most proximal center. This routing is imprecise because most people seek help through mobile devices and may be in a location different than their area code. The Federal Communications Commission (FCC) is the governing body that determines geolocation capabilities.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does the Lifeline treat confidential information?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">All contacts with the Lifeline from people seeking help are to be treated as confidential by the Lifeline and Lifeline network centers. This means that information about callers\/chatters\/texters will not be shared outside the Lifeline without documented verbal or written consent from the person seeking help, except in cases where there is imminent risk of harm to self or someone else, or where otherwise required by law.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How many people call the Lifeline?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">Last year, the National Suicide Prevention Lifeline answered over 2.2 million calls, texts, and chats from people in crisis.\u00a0With 988, the Lifeline expects to reach millions more.\u00a0<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does 988 cut health care costs?&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845&#8243; toggle_icon=&#8221;&#xe050;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;14px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px|0px|2px|0px|false|false&#8221; custom_padding=&#8221;8px|10px|8px|10px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;gcid-148741bd-bb91-434a-824b-c0243e7d8a07&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{%22gcid-3b6b13b4-29ea-48e8-b8d8-6526047bd845%22:%91%22icon_color%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22,%22icon_color%22,%22border_color_all%22%93,%22gcid-148741bd-bb91-434a-824b-c0243e7d8a07%22:%91%22border_color_all%22,%22border_color_all%22%93}&#8221; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;18px&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">First responder \/ 911 response and emergency room visits are the <strong>most expensive<\/strong> ways to treat crisis. A typical 911 call results in thousands of dollars in cost to taxpayers \u2013 the dispatcher and system, the first responder personnel, and often resulting hospitalization typically run in the thousands of dollars.<\/p>\n<p style=\"font-weight: 400;\">Call centers in the Lifeline already divert hundreds of thousands of calls from 911 every year \u2013 many call centers de-escalate as many as 95% of their suicidal callers, meaning that only a few require the costly intervention of emergency services.\u00a0\u00a0<\/p>\n<p style=\"font-weight: 400;\">And Lifeline calls cost a fraction of a 911 call \u2013 <strong>in 2018, the average Lifeline call cost just $25, as compared to the thousands of dollars in cost to respond to a crisis with 911 and first responders.<\/strong><\/p>\n<p style=\"font-weight: 400;\"><strong>Lifeline call centers will divert millions of calls from 911 \u2013 saving hundreds of millions of dollars each year.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Have additional questions? <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/988lifeline.org\/faq\/\" target=\"_blank\" rel=\"noopener\">Visit the FAQ on the 988 Suicide &amp; Crisis Lifeline website.<\/a><\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;25px||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; text_font_size=&#8221;18px&#8221; header_2_font_size=&#8221;28px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Contact Us<\/h3>\n<p>For press and media inquiries, please contact Jered Weber, <span data-olk-copy-source=\"MessageBody\">Communications Director<\/span>, at <a href=\"mailto:jered.weber@linesforlife.org\">jered.weber@linesforlife.org<\/a>.<\/p>\n<p>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>988 and Lines for Life988 \u2013 The Right Support, Right Now Free, Confidential Support 24\/7 by Phone, Text, or Chat Sometimes feelings of stress, anxiety, anger, sadness, or despair become [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1144","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.linesforlife.org\/es\/wp-json\/wp\/v2\/pages\/1144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.linesforlife.org\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.linesforlife.org\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.linesforlife.org\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.linesforlife.org\/es\/wp-json\/wp\/v2\/comments?post=1144"}],"version-history":[{"count":0,"href":"https:\/\/www.linesforlife.org\/es\/wp-json\/wp\/v2\/pages\/1144\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.linesforlife.org\/es\/wp-json\/wp\/v2\/media?parent=1144"}],"curies":[{"name":"\u00a1Buen juego!","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}